In Leicestershire we are working to develop a co-designed offer that wraps around people, communities and locality teams that is targeted to maintaining wellbeing and independence.
We are working with a range of partners to provide preventative services and local coordination in communities to ensure that vulnerable people have better access to information, support and advice to help them avoid reaching crisis point.
We have a ‘No Wrong Door’ approach that aims to ensure we can sign post or pass on a referral to a more appropriate department.
We have a comprehensive offer of community based prevention services for the residents of Leicestershire. We are currently on the journey to achieving this. The Better Care Fund has helped us bring together the work of District and Borough Councils, the County Council, local NHS providers and CCGs to achieve this.
A part of the unified prevention programme First Contact Plus launched a self-referral option via its website in November 2017.
Within our integration programme we aim to focus on a Population Health Management approach that uses local data to design and deliver proactive care models focusing on the wider determinants of health and to reduce health inequalities across Leicestershire.
In Leicestershire we have Local Area Coordinators who help to improve the health and wellbeing of individuals and communities by supporting isolated, excluded and vulnerable people to access local resources in their area. In addition, by 2022 we will have Care Coordinators delivering proactive care across Leicestershire, identifying patients most at risk using a risk stratification tool. The care coordinators will play a vital role in our move towards a population health management approach which will identify the wider determinant’s of health and deliver improvements in health and wellbeing.
Being a carer can often be very demanding, physically, mentally and emotionally. Supporting carers to help maintain their health and wellbeing, including providing practical information and advice is essential. Without this support for carers many more demands would be placed on long term care across the health and care system.
In addition, the NHS also provides information to get help and support. This includes information on Carers Allowance, benefits, caring for children with complex needs, young carers rights and a carers direct helpline.
Contact the county council’s CSC (customer service centre) on 0116 305 0004.