Integrated Domiciliary Care

The Help to Live at Home service in Leicestershire has been designed to help people who use the service to maximise their independence and wellbeing at home, by offering the right level of support to enable them to live independently.

Help to Live at Home is a joint service between Leicestershire County Council and the County Clinical Commissioning Groups (CCGs) that provides care to people at home. It aims to deliver good quality care and support that will result in improved outcomes for people; helping them to live as independently as possible in their own home.

Who is it provided for?

The service is provided to people aged 18 and over, who are eligible to receive health and social care services and live in Leicestershire, or just outside the County boundary but are registered with a Leicestershire GP.

What type of service is offered?

Help to Live at Home providers deliver home care services for people in the community who have eligible needs for ongoing health and social care support:

  • after a period of reablement care has ended
  • to support them to remain independent
  • to help prevent hospital admission

This social care and health support can be provided during the daytime or at night, depending on individual need.

How to access Help to Live at Home

The county council is the lead commissioner for Help to Live at Home and deliver this on behalf of both CCGs. NHS staff in the CCGs, University Hospitals of Leicester and Leicestershire Partnership Trust can refer patients to the service by contacting the county council’s Customer Service Centre on 0116 305 0004 .

Future home care services in Leicestershire

The county council, county clinical commissioning groups and partners are working together to review the Help to Live at Home service. In 2021, when the current service contract is due to end, a new Leicestershire integrated health and social care service will be set up, which builds on the current service.