Integrated Urgent Care
Leicestershire’s Better Care Fund focuses on providing an integrated Urgent Response Service in the community, with clear and effective alternatives to hospital admission.
The local crisis response offer is a multi-service approach which involves adult social care, community nursing and health therapy working together to support the citizens of Leicestershire who are experiencing a health or social care crisis within their own home and without which they will be admitted to hospital or a care home. For example, if you suffer a sudden deterioration in your condition or a change in the circumstances of your carer.
Leicestershire County Council is part of an accelerator site scheme working towards 2 hour crisis response standards and 2 day reablement standards. Our aim is to provide urgent crisis response within 2 hours (where needed) to prevent imminent hospital admission.
In addition to reducing hospital admissions our Crisis Response Service (CRS) provides users of our service with short term interim care and assessment support after hospital discharge which helps provide re-ablement, restore health, wellbeing and independence
This service is available 24 hours a day, 7 days a week.
CSC (customer service centre) – 0116 305 0004
CRS – 0116 305 0495