Case studies and videos

Below is a selection of case studies and videos that demonstrate how our services can benefit both individuals and professionals .

First Contact Plus Case Studies

Hospital Housing Enabler service case studies

Lightbulb case studies


This video highlights the Hospital Housing Enablement team’s work with the Integrated Discharge Team to resolve housing problems that can delay a patient’s discharge.


This video explains how the eFRAT app (electronic Falls Risk Assessment Tool) benefits both professionals and patients by ensuring that the most appropriate course of action is taken for each individual who has had a fall.


This video – Helping to reduce hospital admissions in Leicestershire – introduces the falls service, integrated crisis response service and the older person’s assessment unit through Emma’s story.