Integrated Urgent Care


Leicestershire’s Better Care Fund focuses on providing an integrated urgent response service in the community, with clear and effective alternatives to hospital admission.

Urgent response services involve community nursing and social care teams working together to provide care which avoids individuals reaching crisis point and therefore reduces hospital admissions.

Leicestershire County’s Crisis Response Service works alongside health professionals to support citizens of Leicestershire who are experiencing a health or social care crisis within their own home and who without support may be admitted to hospital or a care home.

The service operates between 7.00am and 10.00pm every day. Outside these hours, calls are diverted to the Overnight Nursing Service (this arrangement is currently under review).