Assistive Technology

The Assistive Technology Project is looking at how the service offer in Leicestershire can be enhanced by maximising the opportunities offered by new technology.

Currently, the District and Borough Councils provide a telecare service, based on a pendant alarm/pull chord system which connects to a control centre. Nearly 6,000 alarms are in place in homes across the county. The system is reactive, so a response is triggered when the alarm is pressed.

New technology, also known as “the art of the possible”, is transforming the care technology sector. There are now many products available that can support people to live independent lives and deliver a more preventative response, which is more effective at delaying  and reducing needs.

Partners in the District and Borough Councils and the NHS are working together to consider how:

  • The assistive technology offer can be more standardised across Leicestershire in support of seamless transfers of care across services according to recognised pathways
  • To reflect the key features and outcomes that the partners require from a new assistive technology offer which properly explores the opportunities within the “ art of the possible”

The first step in this work has been to undertake a soft market test, where providers were asked to respond with their offer to meet an identified set of core requirements. In June 2018, 12 companies were invited to present at a Dragons Den style event . The outcomes from the test will be considered by all partners as part of an options appraisal.

Information about how to access the assistive technology service can be viewed here: Assistive Technology

For more information contact:


Katy Griffith, Project Manager

0116 305 6913

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