Accessibility Statement


This accessibility statement applies to the Health and Care Integration website.

This website is run by Leicestershire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some links don’t have a unique name
  • Some elements don’t have sufficient colour contrast
  • Some iframe and form elements don’t have a title or label
  • Some images don’t have alternative text.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please us the form on the contact us page.

We’ll consider your request and get back to you in 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, use the contact us form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to [insert one of the following: ‘the non-compliances’, ‘the exemptions’ or ‘the non-compliances and exemptions’] listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some links don’t have a unique name this might make it more difficult for people using a screen reader. This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value.
  • Some elements don’t have sufficient colour contrast which can make them difficult to read for users with low vision, for example some web links. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum).
  • Some iframe and form elements don’t have a title or label. This might make it difficult for people using assistive technologies to navigate the website. This fails WCAG 2.1 success criterion 4.1.2 (Name, role, value).
  • Some images don’t have alternative text, so people using a screen reader might not be able to access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We are working with our developer to resolve these issues.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

What we’re doing to improve accessibility

We will regularly review the accessibility of this website with automated testing using the Lighthouse and WAVE accessibility tools. We will also conduct manual testing exercises, and review any issues reported by users of the website. We will work with our developer to make improvements.

Preparation of this accessibility statement

This statement was prepared on 21 January 2021.

This website was last tested on 14 May 2020. We did our own testing using the Lighthouse and WAVE accessibility tools. We will also conducted manual testing exercises.

We tested a number of pages that included a wide range of functionality including images, videos, sub-menus and online forms.